US Firms Face Challenge Over Outsourcing Legal Work to India:
The full-text article is in the New York Times:
Job Market | March 14, 2004, Sunday
Corporate America Sending More Legal Work to Bombay
By Ellen L. Rosen (NYT) 1194 words
Late Edition - Final, Section 10 , Page 1 , Column 4
Short summary of article is at: New York Lawyer, March 15, 2004
For the full-text article, see one of the commercial databases or go to your local library.
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Reading List
Kendall F. Svengalis: Legal Information Buyer's Guide & Reference Manual 2008
An essential reference book for any law library, especially in law firms. I wish I had had this when I first started my business. Thanks again, Ken (****)Margaret Grisdela: Courting Your Clients: The Essential Guide to Legal Marketing
See our review under Book Reviews section.- Nelson Blish: The Taking of the King
This is another science fiction book. I know, not related to legal marketing, but by a local attorney. Harry Beckwith: Selling the Invisible
Great advice for people trying to market service businesses.- Clarence H Ridley and Peter C Quittmeyer and John Matuszeski: Computer Software Agreements: Forms and Commentary with Forms
One of my clients says, "This is the best book of forms, not just for computer software. If you buy only one book for a business law firm, get this one." Published by RIA (see http://www.west.thomson.com) Robert F. Rosenzweig: Alien Assist: The Taking of USS Louisiana
This has nothing to do with Legal Marketing, but I had to post this because the author is my first cousin. I'm proud and jealous. I guess I'll have to write one of my own. By the way, the book is science fiction. Congratulations, Bob!Larry Smith: Inside/Outside: How Businesses Buy Legal Services
This book is a goldmine of information on the inside workings of corporate law departments. Anyone selling services or products to this market should read it. Published by American Lawyer Media, lawcatalog@amlaw.com, phone: 800-603-6571, www.lawcatalog.com, c2002.Mary Ellen Bates: Building & Running a Successful Research Business: A Guide for the Independent Information Professional
Well, it's about time we had a new book on this subject. Mary Ellen has described just about everything you need to know about starting an information business, except of course, how to do the research. It's expected that you know how to do your job. If you are starting a business or want to improve the one you have, you must get this book. (Information Today, c2003, http://www.infotoday.com) (*****)Margaret Metcalf Carr: Super Searchers on Competitive Intelligence: The Online and Offline Secrets of Top CI Researchers (Super Searchers series)
Another gem in the series. Vital reading for anyone doing market or competitive research. And I know the author! (****)
that firm is a good law firm lawyers provided....
Posted by: lawyers | December 10, 2008 at 12:12 AM
The BPOs in India face an enormous challenge in reducing attrition rate and this being a nascent industry needs to draw parallels.Before we proceed its important to understand the underlying reasons for high attrition rates, which are pretty steep and are around 40-50%. Currently it is about 35% in non-voice and 45% in voice call centers. About 80% of them look for better careers within the same industry.
Posted by: Business process outsourcing | September 16, 2009 at 09:02 AM